PETUA UNTUK SENANG SEBAGAI USAHAWAN SIBER


Salam Sejahtera dan selamat datang ke laman blog http://perniagaansiber.blogspot.com izinkan saya menjadi COACH anda dalam perjalanan anda menjadi USAHAWAN SIBER.

SEDIKIT MENGENAI SAYA
Saya merupakan seorang Pensyarah Kanan di Universiti Tunku Abdul Rahman (UTAR).
Saya mempunyai lebih 26 tahun pengalaman Kerja termasuk 10 tahun menjadi Pensyarah. Kini berkhidmat sebagai Pensyarah Kanan di University Tunku Abdul Rahman (UTAR)
Skop kepakaran saya lebih menjurus kepada Usahawan Siber/ Usahawan Internet.
Perkhidmatan COACHING saya tawarkan bertujuan untuk mengembangkan hasil dari kerja-kerja penyelidikan dalam Perniagaan Siber yang saya telah lakukan.
Saya akan kongsikan lubuk-lubuk rahsia di internet dan teknik serta strategi untuk menjalankan perniagaan di ruang siber. Untuk Berjaya anda hanya perlukan LUCK + HARD WORK + RIGHT ATTITUDE = SUCCESSFUL USAWAN SIBER.

Anda tentukan sendiri apa yang anda mahu. Untuk meledakkan potensi anda, saya juga menawarkan perkhidmatan RESET MINDA USAHAWAN DAN LEDAKKAN POTENSI DIRI.

Monday 22 April 2013

The Future of Sales Technology...Cont..


The Future of Sales Technology

Salespeople are always the early adopters. Here's where they (and you) are heading.

3. Sales management will become more data-driven.


Sales management has always been data-driven; few corporate metrics are more visible than sales figures! However, because sales revenue measures after-the-fact result, sales executives don't know whether their strategies are actually responsible for revenue increases.

As a result, most sales managers rely primarily on intuition and tradition when making important decisions. For example, companies spend billions of dollars every year on sales training that attempt to "clone" the winning behaviors of top salespeople, even though there's no data to show that such training improves overall sales performance.

Increased data gathering through CRM and survey vehicles is now making it possible to gather and analyze demographic and performance data about sales personnel. This scientific process often reveal that the "intuitive" truths about sales management are dead wrong.

Top salespeople, for example, always build their success on pre-existing natural talent that tends to be unusual in the general population. A data-driven approach to sales management thus allows companies to re-target sales training to making average performers slightly better rather than wasting time trying to turn them into stars.

4. CRM will become invisible.


Historically, CRM implementations have had a failure rate as high as 70%, according to some studies. Experts believe that such failures have been largely due to a mismatch between the needs of sales management (i.e. control over the sales process) and the needs of the salespeople (i.e. control over their customer relationships.)

However, CRM systems are gradually becoming "smarter" in the way that they use existing information, greatly reduce the amount of clerical work required of the sales team. Tablets and smartphones will make CRM both less burdensome and more customizable and therefore more attractive to sales teams.

We believe that we're on the brink of a sales technology environment where the accumulation of customer data becomes automatic and CRM thus becomes an more or less invisible part of the overall computing environment, in the same way that Ethernet and email are now simply assumed to be part of the general business tool kit.

5. Interactive video will become ubiquitous.


Video conferencing has been around for over two decades, but has not yet played much of a role in sales environments. However, we believe that this will change over the next decade, and that video interaction will permeate the sales environment, primarily due to the increase use of smartphones and tablets in sales environments.

Fueled by online applications like Skype, the video conferencing marketing has been growing rapidly and the integration of video conferencing into iPhones, iPad and other table devices has turned videoconferencing from a specialized application to a preferred way for people (especially young people) to communicate.
We predict increased usage of video conferencing for holding online events, creating collaborative sales proposals, sales training, product demonstrations and ongoing customer service. Overall, we believe that interactive video is likely to largely replace in-person meetings for all but the biggest ticket sales items.

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